FAQ

What is vape juice?

Vape juice, also known as e-liquid or vape liquid, is the liquid used in vapes or vaporizers to create vapor for inhalation.

How do I choose the right vape juice flavor for me?

Selecting a vape juice flavor is a personal preference. We recommend trying different flavors to find what suits your taste buds best.

How should I store my vape juice?

It’s best to store vape juice in a cool, dark place away from direct sunlight and heat to maintain flavor and quality.

How do I place an order?

To place an order, simply browse our online store, select the desired products, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase.

How long does it take for your products to be shipped to customers?

Generally, we will ship your order within 1-2 working days after receiving the order and completing payment. We will do our best to ensure that your order is delivered to you promptly and accurately to ensure that you can enjoy our e-cigarette products as soon as possible. If you have any questions about shipping schedules or need special arrangements, please feel free to contact our customer service team.

Can you tell me what payment methods you accept?

Our online store accepts various payment methods, including credit cards, debit cards, PayPal, and more. During the checkout process, you can choose the most convenient method to complete your order. We will ensure that the payment process is safe and reliable, protecting your personal information and payment security.

How do you track an order?

After you complete your order, we will provide you with an order tracking number. You can check your order’s latest status and location information by logging into your account or contacting the customer service team.

Sometimes, your support response is delayed; why?

Our company receives many emails regarding our products and strives to respond to all emails within 24 hours on business days. Please use our FAQ section to find the answers you need.